Enterprise buyers in Europe check three things before signing: GDPR Representative on record, compliance framework in place, and a local contact they can actually reach. CyberPass gives you all three — starting with your EU legal address in 48 hours.
EU regulators don't need to cross the Atlantic. Your EU Representative is who they contact — and right now, you don't have one.
Any non-EU company offering services to EU residents, or tracking their behavior via analytics or cookies, must appoint an EU-established Representative. Enforcement is actively increasing.
Non-EU providers of high-risk AI systems must appoint an EU Authorised Representative before that date. HR tools, credit scoring, healthcare AI, biometrics — if your AI makes decisions about EU people, this is you.
Any EU data subject can check your privacy policy. If there's no EU Representative listed, they can file a complaint with their national DPA in minutes. Regulators increasingly target US SaaS companies.
An EU Representative is your official contact point in Europe. Regulators and data subjects reach us. We forward everything, track response windows, and escalate when needed.
The EU Representative role is legally mandated but operationally simple. When a European user wants their data deleted, or when a data protection authority sends an inquiry, they contact your EU Representative — not you directly.
We receive it. We send you same-day notification. We track your 30-day response deadline. We close the loop. The actual response is yours to give; the process is ours to manage.
Most US SaaS companies see zero contacts in year one. You're paying for the EU address, the signed mandate, and the compliance checkbox — not for labor.
A written contract appointing Benchmarked d.o.o. as your EU Representative. Takes 30 minutes.
We provide one paragraph of text. Your policy now lists a compliant EU Representative contact address.
DSARs and regulator correspondence come to us. We acknowledge, forward within 24 hours, and track deadlines.
Annual record review, mandate renewal, and escalation support built in.
GDPR Art. 27 is already enforced. EU AI Act Art. 22 hits August 2026. Benchmarked covers both.
Your official Art. 27 Representative for all 27 EU member states. Required for any non-EU company with EU users or EU data processing.
Full EU coverage: GDPR Art. 27 Representative plus AI Act Art. 22 Authorised Representative. One mandate, one invoice, one renewal.
Authorised Representative for non-EU providers of high-risk AI systems. Mandatory before August 2, 2026 for AI touching recruitment, credit, healthcare, or critical infrastructure.
Each service has a different scope. Select below to see the exact workflow.
Complete our intake form and sign the Art. 27 mandate. We process it same day.
Your EU contact address goes live. We add you to our Article 30 register and send privacy policy text.
You paste in one paragraph. Your policy names Benchmarked as your EU Representative. Article 27 satisfied.
DSARs and DPA letters come to us. We acknowledge within hours, forward to you, track your 30-day window.
For most US SaaS companies, the honest answer is: almost nothing in year one. European users rarely submit formal GDPR requests. Regulators rarely proactively contact small non-EU companies.
When something does arrive, we receive it, send same-day notification, and track the deadline. The response is yours to give. We manage the process.
You are not paying for labor. You are paying for the EU address, the signed contract, and the compliance checkbox. That is what Article 27 requires.
We walk through an Annex III checklist. High-risk: recruitment AI, credit scoring, healthcare triage, biometrics, critical infrastructure.
We verify your EU Declaration of Conformity and Art. 11 technical documentation exist. If not, we refer you to compliance partners.
We sign the Art. 22 mandate and securely store your compliance documentation for the required 10-year period.
Authorities contact us on your behalf. We provide documents, coordinate on corrective actions, notify you immediately of any inquiry.
The AI Act role is more substantive. You must verify compliance documentation exists before signing. You hold documents for 10 years. If a client is non-compliant, you have a legal obligation to terminate and notify authorities.
We cannot take every AI Act client. If your Declaration of Conformity doesn't exist, we cannot sign the mandate — we refer you to partners who help prepare it first.
August 2, 2026 is the enforcement deadline. Document preparation takes weeks. Start this process now.
All plans billed annually. 10–15% below Formiti and VeraSafe on comparable tiers.
CyberPass starts with the EU Representative mandate — your legal foundation in Europe. But enterprise sales cycles demand more. Buyers run security questionnaires, require compliance certifications, and increasingly conduct full technical due diligence before signing.
Benchmarked covers the full stack. Start with the Rep mandate, expand into GRC maturity, vendor risk, and M&A diligence when the deal requires it.
The EU Representative is the door opener. Once you're compliant on Article 27, the next question from an EU enterprise procurement team is always: "Can you show us your ISO 27001 or SOC II?" CyberPass has a path for that too.
Prepare your security posture for EU enterprise procurement. We map gaps, produce the documentation, and get you to certification-ready — fast.
Talk to us →EU enterprises operating under NIS2 and DORA must assess their third-party vendors. We run structured vendor security assessments and produce audit-ready reports.
Talk to us →Security posture review for M&A transactions into EU markets. Covers GDPR exposure, data architecture, incident history, and compliance gaps — scoped to 14–21 day deal timelines.
Talk to us →Outsourced Data Protection Officer for companies required to appoint one under GDPR Art. 37. Separate from the EU Representative role — expert advisory, not just a mailbox.
Book a call →VeraSafe and DataRep are compliance utilities. Benchmarked is a cybersecurity company that happens to be EU-established. When a DSAR escalates into a breach question, we can actually respond.
Benchmarked d.o.o. registered in Slovenia, EU. Structural compliance, full stop.
When a DPA inquiry involves a breach, you need someone who understands incident response — not just email forwarding.
CyberPass clients get access to Benchmarked's full GRC subscription — ISO 27001, NIS2, DORA, SOC 2 — when ready to scale.
Unlike volume-based competitors who charge per data subject, you pay a flat fee. Predictable cost, unlimited communications.
A US company cannot be an EU Representative. Article 27 requires the Representative to be "established in one of the Member States." No workaround, no registered agent exception, no remote clause.
Every US company that needs this must find an EU-based provider. Benchmarked is one — and unlike pure-play compliance utilities, we bring cybersecurity, AI, and engineering alongside the legal address.
When an enterprise buyer in Frankfurt asks your sales team "who is your EU Representative?" — you need a real answer. Benchmarked is that answer, and we set up in 48 hours.
If you have EU users and any kind of analytics, cookies, or recurring accounts, yes. The "occasional processing" exemption rarely applies to SaaS. Most founders learn they've been non-compliant since launch.
A DPO is a compliance expert who advises on data strategy. An EU Representative is a legal contact address — a separate, different requirement. Most small US SaaS companies don't need a DPO but almost all need a Representative.
No. Court precedent (Rondon v LexisNexis) confirms a Representative's liability is limited to failures in its own obligations — failing to forward communications or missing deadlines. Your underlying compliance remains your responsibility.
Annex III lists eight categories: biometric ID, critical infrastructure, education, employment/HR, access to essential services (credit, healthcare), law enforcement, immigration, and justice. If your AI makes or influences decisions in these areas for EU users, Art. 22 applies.
GDPR Art. 27 is completed within 48 hours of signing. AI Act Art. 22 requires a pre-signup document review which adds 3–5 business days depending on your compliance documentation readiness.
Yes. Plans are annual. Cancel before your renewal date and the mandate terminates at end of period. You'll need to appoint a new Representative and update your privacy policy — we'll guide you through the transition.
Most US companies with EU users are already non-compliant. The fix is simple, affordable, and takes two days.